Rental Success in Vienna: Why Christian chose HousingAnywhere?

See how HousingAnywhere evolved Christian’s rental process with HousingAnywhere payments, a dedicated chat function and more!

Kriti

3 minute read

·

Updated on 7 Mar 2024

Now I completely rely on HousingAnywhere Payments for rent collection throughout their (tenant’s) stay, I use your chat functionality to communicate with tenants before booking, and gather tenants’ IDs and documents through your platform. I'm pleased that HousingAnywhere meets all my needs.

In the early 2000s, Christian inherited a button factory from his grandfather, a relic of Austria's manufacturing past. The changing landscape led him to transform the factory into two apartments in 2002-2003, marking the beginning of his property ownership journey.

Christian, customer since 2017.

Christian started renting out in 2003. Back then he rented out to students and locals. Currently, he oversees six apartments in Vienna. Four of which are rented out to tenants, one is occupied by his daughter, and he reserves one for his own use.

Before discovering HousingAnywhere, Christian experimented with various booking platforms, including short term (less than 30 days) rentals. He still prefers having a mix of short and mid to long term rentals as it helps him maximise his rental income.

However, since he discovered HousingAnywhere in 2019, he only uses HousingAnywhere to acquire tenants for mid to long term rental needs.

...I started using multiple booking platforms at the same time. I got 2 bookings from other platforms and 12 bookings from HousingAnywhere.

Christian is in a happy place when it comes to managing his rentals. He has his daughter’s support and is learning the new ways of the rental market.

With HousingAnywhere I’m able to find the tenants who are willing to pay the right price for my property. I make 20%-30% more with rentals now than I did before I started using HousingAnywhere.

Christian's confidence in HousingAnywhere's transactional system stemmed from the fact that so many tenants were willing to transact through the platform. HousingAnywhere Payments gave him the ability to continue collecting rent and carry out any rent related transactions.

I trust you because I see that the tenants trust you a lot. I have never faced a problem like a tenant (from HousingAnywhere) being unwilling to pay.

Christian tried numerous platforms, yet HousingAnywhere's ability to facilitate pre-move-in communication and post-move-in rent/deposit collection throughout the tenants’ stay set it apart. HousingAnywhere’s chat function made communication with tenants a breeze for Christian. He recounted an incident highlighting the importance of such communication, underlining his preference for HousingAnywhere.

I once had a tenant through some other platform that did not allow me to communicate with tenants before they booked my apartment. On the day of move-in, I saw that the tenant brought a very big suitcase and was struggling to get it to the third floor as there was no lift in the building. I could have mitigated this situation if I had a way to communicate with him before the booking.

Christian's consistent occupancy strategy ensured his properties were never vacant. He always secured tenants 3-4 months in advance, underlining his adept property management. He appreciated HousingAnywhere’s ability to gather tenant IDs and documents before move-in, which made the process of finding reliable tenants more efficient.

...it’s June and I already have a tenant for my property that will be vacant in September. This is great for me.

Initially, Christian faced challenges as tenants expressed a desire to view properties, which HousingAnywhere couldn't accommodate. Yet, HousingAnywhere's timely intervention in educating tenants about the process helped Christian, eliminating the need for viewings altogether.

I’m very happy that I don’t spend any time on viewings. It’s (renting out) easier now.

Like other property owners on HousingAnywhere, Christian also recommends maintaining very clear, detailed and up-to-date property descriptions, to align tenant expectations with reality.

.. I can’t stress enough how important it is to have very detailed descriptions of your property if you want to find the right tenant online.

Christian's positive journey led him to recommend HousingAnywhere to fellow property owners. Aside from the payment and communication tools, he attests to the quality of tenants that he finds on HousingAnywhere.

...the first tenant I found through HousingAnywhere was great! They are now very good friends of mine. I rented out my place to them in 2019 and they still live in my apartment. They are a Spanish couple doing research for the university.

From a button factory legacy to a thriving property portfolio, we are glad to be a part of Christian’s journey! If you want to give HousingAnywhere a go, sign up for free today!